Our friendly team are on hand to help you.
Customer service is at the centre of what we do, to help you navigate your way through our app. Please feel free to contact us via email [email protected] or call us on 02476 994 000.
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Check out the help centre
We've answered all of our Frequently Asked Questions in one place, so you can find what you're looking for quickly and easily.
Check out our common questions
We all remember our first experience with money, knowing what to spend and how to budget is scary… but at nimbl we want to help. We believe children learn by doing and by experiences. With their own nimbl card and access to the child version of our app, your children will learn how to manage their own money in a fun and easy way! nimbl creates a safe and secure environment for your children to learn, to make mistakes – and gain independence.
The nimbl card is powered by Mastercard and is accepted in over 32 million in-store and online locations worldwide. So from Birmingham to Blackpool and Paris to Perth, your child can enjoy all the amazing benefits of their nimbl card!For overseas transactions, they will incur a foreign currency transaction of 2.95% and there is a £1.50 foreign withdrawal charge.Cash point withdrawals in the UK are free of charge.
It’s quick and easy to join – you need to apply online and complete a few simple steps. The sign up process will not take any longer than a couple of minutes, we promise! Click here to join nimbl today
You must be the legal parent/guardian for the child(-ren) you’re applying for, aged 18 years old or over, and a UK resident. We need to be able to verify your identity and confirm your address with the details you provide during the sign up process.
Thinking about a partnership?
At nimbl, we are always looking for partnerships that align with our brand, mission, and visions. If you feel like your company aligns with us, please don't hesitate to get in touch.
Check out our common questions
We all remember our first experience with money, knowing what to spend and how to budget is scary… but at nimbl we want to help. We believe children learn by doing and by experiences. With their own nimbl card and access to the child version of our app, your children will learn how to manage their own money in a fun and easy way! nimbl creates a safe and secure environment for your children to learn, to make mistakes – and gain independence.
The nimbl card is powered by Mastercard and is accepted in over 32 million in-store and online locations worldwide. So from Birmingham to Blackpool and Paris to Perth, your child can enjoy all the amazing benefits of their nimbl card!For overseas transactions, they will incur a foreign currency transaction of 2.95% and there is a £1.50 foreign withdrawal charge.Cash point withdrawals in the UK are free of charge.
It’s quick and easy to join – you need to apply online and complete a few simple steps. The sign up process will not take any longer than a couple of minutes, we promise! Click here to join nimbl today
You must be the legal parent/guardian for the child(-ren) you’re applying for, aged 18 years old or over, and a UK resident. We need to be able to verify your identity and confirm your address with the details you provide during the sign up process.